Ensco plc (NYSE: ESV) once again received the first place ranking for
total customer satisfaction among offshore drillers in the 2011 Oilfield
Products & Services Customer Satisfaction Survey. Conducted
by EnergyPoint Research, the annual survey is the industry benchmark for
customer satisfaction in the global oilfield.
Ensco led all offshore drilling contractors in the survey, also
receiving top honors in 12 of 16 additional categories including health,
safety and environment; job quality; performance and reliability;
technology; special drilling applications; non-vertical wells and shelf
wells. Ensco also earned the top ranking among deepwater drillers and
the top ranking by independent operators, and was rated first
internationally, with top scores in both offshore Latin America/Mexico
and in the North Sea.
Ensco Chairman, President and Chief Executive Officer Dan Rabun stated,
“Our people around the globe work safely to exceed customer expectations
every day. This recognition is a testament to every Ensco employee’s
commitment to that goal. When we operate safely and efficiently, we
create success for everyone involved – customers, employees and
“We realize that today’s drilling environment is more complex,” he
added. “The technological challenges are higher, there is greater public
scrutiny, and customers are counting on us more than ever to deliver
operational excellence. In this environment, being recognized for
success takes on even more meaning.”
EnergyPoint’s research showed a rise in overall customer satisfaction
across all industry segments, with the largest increases in onshore and
offshore drilling contractor scores.
The independent survey was conducted as part of EnergyPoint Research’s
2011 industry-wide Oilfield Products & Services Survey,
comprising thousands of in-depth evaluations performed over a 24-month
period by qualified professionals at domestic and international
customers of oilfield suppliers.
Ensco plc (www.enscoplc.com)
(NYSE: ESV) brings energy to the world as a global provider of offshore
drilling services to the petroleum industry. Ensco has served customers
for 25 years and operates the world’s youngest ultra-deepwater fleet and
the world’s largest fleet of active premium jackups, with a major
presence in the most strategic offshore basins across six continents.
Ensco is ranked #1 for overall customer satisfaction in the leading
independent survey conducted by EnergyPoint Research with #1 ratings in
13 of 17 categories. Ensco plc is an English limited company (England
No. 7023598) with its registered office and corporate headquarters at 6
Chesterfield Gardens, London W1J 5BQ.
EnergyPoint Research, Inc. provides independent research regarding the
oil and gas industry’s satisfaction with the products and services it
purchases and utilizes. Founded in 2003, the firm offers oil and gas
industry professionals and organizations opportunities to both provide
and gather confidential ratings and customer feedback in areas important
to oilfield product and service suppliers through objective and
independent evaluation processes. For more information regarding
EnergyPoint Research and its surveys and data, visit the company’s
website at www.energypointresearch.com
or contact the company at firstname.lastname@example.org.
Source: Ensco plc